Privacy policy

Last Updated: February 21, 2025

This Privacy Policy applies to www.tenzahome.com (the “Site”), operated by General Metal Fabrication LLC, doing business as Tenza (“Tenza,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information.

By using our Site, you agree to this Privacy Policy.

Information We Collect

We collect two types of information:

  • Personal Information: Includes your name, email, phone number, billing/shipping address, payment details, and any information you provide when you contact us or create an account.
  • Non-Personal Information: Includes browsing behavior, referring/exit pages, device type, IP address, and aggregated analytics data that does not personally identify you.

How We Collect Information

  • When you create an account or place an order.
  • When you contact us via email or fill out a form.
  • Through cookies and tracking technologies (e.g., Google Ads, Meta Pixel, and other marketing tools).

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Improve our website and customer experience.
  • Communicate with you about your order, promotions, and updates.
  • Prevent fraud and ensure security.

We do not sell or rent your personal information.

Advertising & Analytics

We use Google Ads, Meta, and other marketing tools to improve our advertising. These tools collect browsing data (such as pages visited and actions taken on our site) to show you relevant ads. This data may be shared with advertising platforms to serve personalized ads, but we do not sell your personal information (such as your name or email) to third parties.

You can opt out of targeted advertising by adjusting your Google Ad Settings or using browser privacy tools.

Email Communications & Marketing

  • You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link in any email or contacting info@tenzahome.com.
  • We do not share your email with third parties for marketing.

Your Rights & Data Protection (USA & Canada)

USA Customers

  • You have the right to request access to your personal data.
  • You can request deletion of your data.
  • You may opt out of targeted advertising.

Canada Customers (PIPEDA Compliance - Future Expansion)

  • You have the right to access, correct, or delete your personal data.
  • You may withdraw consent for marketing communications at any time.

For questions about your data rights, contact info@tenzahome.com.

Security

We take precautions to protect your information but cannot guarantee complete security. Always use strong passwords and keep your login details secure.

Third-Party Links & Services

We may link to third-party websites. We are not responsible for their privacy policies. Please review their policies before using their services.

Changes to This Policy

We may update this Privacy Policy. Significant changes will be posted on our website.

Contact Us

For any privacy-related questions, email us at info@tenzahome.com.